IVR - Property Asset Management System

Real Estate Registry

Management of residential and non-residential properties. All important events and documents in one place, rental contracts, floor plans, maps, photographs, documents

Real Estate Registry

Property maintenance

Electronic worksheet for maintenance and technical tasks. Preparation of handover and acceptance protocols

Property maintenance

Customer gateway

For municipalities that need to manage their real estate assets efficiently;

Customer gateway

IVR - Property Asset Management System

IVR is a unique, comprehensive IT system that efficiently supports the property asset management tasks of local governments and institutions. IVR handles every asset management process on a single platform, so there is no need for data synchronisation; it improves transparency and efficiency, and supports better decision-making.

The system is modular, so the modules can be introduced flexibly, individually and in several stages, and can also be connected to existing systems. The system can be customised to the individual needs and circumstances of each institution.

REAL ESTATE

Structured records of residential and non-residential properties and rental units

  • Keeping property data up to date (e.g. land registry number, address, owner, usable floor area);
  • Storing photos, maps and documents related to the properties;
  • Recording and managing lease contracts.
TECHNICAL

Support for technical and maintenance tasks

  • Electronic work orders: task intake and handling, workflow management, data collection and reporting;
  • Electronic recording of inspection and handover reports;
  • Storage and management of technical documentation;
  • Preparation and tracking of maintenance schedules.
BILLING

Individual and batch preparation of outgoing invoices

  • Invoices can be entered manually online or generated from the connected, integrated modules;
  • Invoice types: one-off, periodic, advance, return, corrective, pro forma, cancellation and stand-alone credit note;
  • Custom invoice formats can be set up in HUF or foreign currency, in Hungarian or bilingual, as well as electronic invoices.
LIKVID

The Likvid module covers financial records and supports

  • Keeping customer and supplier accounts;
  • Handling daily bank and cash batches;
  • Preparing VAT returns by VAT position;
  • Preparing bank transfers.
DOCUMENTS

The certified document management module handles the electronic storage and management of records and documents

  • Storing and tagging contracts, setting deadlines and reminders;
  • Electronic signing and authentication of documents;
  • Secure archiving and retention of documents;
  • Compliance with electronic records management rules.
KKR

KKR (RECEIVABLES MANAGEMENT) efficiently supports the complete management of receivables in every phase of collection (from A to Z)

  • Automates the repetitive tasks of the collection process;
  • Supports a wide range of soft collection techniques, e.g. sending payment reminders;
  • Supports legal collection steps, e.g. electronic completion of payment order (FMH) and enforcement (VH) forms;
  • Makes the collection process more efficient, reduces collection costs and increases the collection rate.
CUSTOMER PORTAL

An online platform for convenient and fast self-service for customers:

  • Updating customer and contract details;
  • Fault reporting;
  • Viewing billing information;
  • Paying the rent;
  • Booking appointments.
REPORTS

The report module supports data collection, analysis and visualisation

  • Data collection: from different modules; filtering, sorting and grouping data to achieve the desired results;
  • Data analysis: identifying and comparing trends and patterns in the data;
  • Data visualisation: creating tables, graphs and charts to present the data;
  • Other functions: exporting reports in various formats, scheduled/automatic runs and delivery by email, real-time display on a dashboard.

IVR - Benefits of the Property Asset Management System:

Integration

One of the biggest advantages of IVR is that it is integrated. The system handles every property asset management function on a single platform, so there is no need to synchronise data between separate systems. This greatly simplifies data management and improves efficiency.

Efficiency

IVR uses automated processes and electronic document management, which can significantly increase efficiency. Automating manual tasks reduces the administrative burden and lets staff focus on strategic work.

Transparency

IVR makes property asset management processes transparent. The system stores all property and receivables data in one place, so the data is easy to access and track. This makes management decision-making and control easier.

Cost savings

Introducing IVR can deliver cost savings through a lighter administrative burden, lower paper costs and more efficient workflows. In addition, the system can generate long-term savings by optimising maintenance and operating costs.

Decision-making

IVR provides accurate, up-to-date data on property assets and receivables as a basis for better decisions. The system's analytical functions reveal trends and correlations in property asset management processes, providing further information to support decision-making.

Customer service

IVR improves the quality of customer service through faster, more efficient case handling. Through an online platform, customers can access billing information, submit reports, book appointments and communicate online with the property manager. This improves customer satisfaction and increases loyalty.

IVR is the ideal solution for:

  • Local governments that need to manage their property assets efficiently;
  • Institutions that need to manage rental properties;
  • Property management companies that need to handle their property register, lease contracts, technical tasks and receivables in a single system.
KIK-FOR Kft.
Property register
Certified document management
Receivables management
Technical module
Customer portal
Miskolc Holding Zrt.
Certified document management
Receivables management
Customer portal
UV. Zrt.
Certified document management
Receivables management
Barcika Szolg Kft.
Certified document management
Receivables management
Billing
Customer portal
Nagy Gábor, a KIK-FOR Kft. ügyvezetője

“With the introduction of the IVR system, KIK-FOR Kft. has significantly improved its customer relations, administrative efficiency and the tracking of maintenance work. With real-time information, the company can schedule its resources more efficiently, optimising its property management processes.”

Nagy Gábor
Managing Director, KIK-FOR Kft.